Episode: Two-Way Communications with Devora Zack
Two-Way Communications with Devora Zack
WealthAbility for CPAs Episode 70 – The hardest part of entrepreneurship is dealing with people. Bridging the gap between the ‘logical’ and the ‘sensitive’ is imperative in the current climate. Today, Devora Zack joins Tom to help us discover how to identify the personality types of employees and clients, and build productive relationships.
Episode Talking Points:
00:00 – Intro
03:07 – What’s the difference between a “cactus” and a “snowflake”?
07:30 – How can we use these differences to communicate more efficiently?
11:35 – How can we bridge the gap between the two?
16:00 – How do we deal with the fallout of potentially conflicting opinions?
18:43 – What are 3 things we can do to avoid clashes between the ultra-logical and the sensitive?
Looking for more on Devora Zack?
Books: “The Cactus and The Snowflake: How the Logical and Sensitive can Thrive Side by Side”, “Networking for People Who Hate Networking”
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